Privacy
Our contact details
Address: Fall Bank Industrial Estate, Dodworth, Barnsley, S75 3LS
Phone Number: 01226 297 200
E-mail: info@sapoflow.com
The type of information we collect
We currently collect and process the following information:
- Personal identifiers, contacts and characteristics (for example, name and contact details)
How we get the information and why we have it
Most of the information we process is provided to us directly by you when completing our enquiries form, or via email.
We use the information that you have given us in order to process your enquiry.
We may share this information with our subcontractors only for the purpose of processing your enquiry.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information is your consent. You can remove your consent at any time. You can do this by contacting us on the details above.
How we store your information
Your information is securely stored.
We keep this information for 7 years from our last point of contact with you.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your information.
Your right to rectification - You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us on the above details if you wish to make a request.
How to complain
If you have any concerns about our use of your information, you can make a complaint to us on the above details.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk